Your clients have other options, you don't!
As an entrepreneur, you must make sure that your clients choose you over and over again. Every single business is operating in a jungle where only the strongest survive. How do you ensure you survive? By providing excellent customer service and a stellar client experience. If you didn't know...
💡It's a lot easier to keep a client then it is to get one.
💡Pretty IG accounts and cute Tik Tok videos will get you more followers, but not necessarily more customers.
💡Word of mouth is still the BEST form of advertising so your client experience and customer service should be TOP-NOTCH.
I use my Honeybook CRM to solicit feedback from my clients about the services my business provides. I want to make sure my clients have a great experience from beginning to end. When I ask my clients for feedback, it helps me to understand what I am doing right (and should never change) or what I am doing wrong and should focus on improving.
In this video, I show you exactly how I use Honeybook to get customer satisfaction feedback.
Want to take your client experience to the next level? Try Honeybook! Get up to 50% on me!
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Quisha Umemba is a Registered Nurse with a Public Health background. She teaches "helping professionals" to monetize their skillset so they can build, launch, and scale a profitable public health consulting business using her proven step-by-step system called Ready.Start.Launch! Find out more by visiting https://quishaumemba.com/ or schedule a 20-min discovery session.